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Contact Details
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WELmind
Highlight House, Suite 2
St Leonard's Road
Eastbourne
East Sussex
BN21 3UH
Tel: 01323-648836
Fax: 01323-727796
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In-house courses
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Click here if you might want to host a course in your area.
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Distress
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Click here if you are in distress or concerned about someone.
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First Aid Strategies There are five steps in providing Mental Health First Aid which are looked at in detail on the course. They are known as ALGEE: Assess risk of suicide or self harm. Listen non-judgmentally. Give reassurance and information. Encourage person to get appropriate help. Encourage self-help strategies.
How to help someone going through a mental health crisisA mental health crisis may occur when a person may feel suicidal, a person may be having anxiety attacks, a person may be in an acute stress reaction or a person may be out of touch with reality in a distressing psychotic state. MHFA helps participants to develop and practice general strategies in a safe environment, that can be used in a first aid situation. For a more in-depth course on suicide intervention skills it is recommended to attend an ASIST (Applied Suicide Intervention Skills Training) course.
For more information visit www.asist.org.uk (Link opens in new window). General Strategies Introduce yourself and explain why you are present. Remain courteous and non-threatening, but be honest and direct. Listen to the person in a non-judgmental way. Avoid confrontation at all costs - be prepared to "agree to differ" with the person's perspective. Clarify and address what the person sees as the major issues first (not what you, the helper, see as the major concerns). Do not attempt to manhandle the patient. Encourage / assist person to receive appropriate mental health help. Finally, if the incident was traumatic for you, or you feel anxious or distressed, discuss these issues with a friend or a professional service.
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